Return Policy
ALL Sales Are Final
Here at Kimberly Monae Luxury Hair Extensions we take pride in our high quality hair extensions. We try to provide each one of our customers with exceptional service. If a return is necessary. You must contact us by email at Kimberlymonaeluxuryhair@gmail.com to notify us of your return and the reason why within 1 day of receiving our product. We will respond and provide you with the shipping address within 24 hours. The entire return process must be completed within 7 days from the time you receive our product. Our product must be in the original packaging. Our Bubble pack mailer seal cannot be broken or tampered with. If seal has been broken our hair cannot be returned. Hair cannot be brushed, comb, shampooed, or unraveled. We will not accept it. If our product is in it's original condition and returned within the allotted time frame you will receive a store credit for the price you paid for your item minus the shipping fee. If your item was on sale at the time you brought it you will receive the sale price. When mailing your item back we highly advise you get a tracking number and receipt because Kimberly Monae Luxury Hair Extensions, LLC is not responsible for lost packages.
Once you place your order you have a 2 hour window where you can make changes to your order. You can email kimberlymonaeluxuryhair@gmail.com with those changes. After 2 hours we no longer will accept any changes to your order.
Kimberly Monae
Kimberly Monae is a licensed cosmetologist and registered nurse with a passion for healthy hair, beauty, and helping women feel confident through exceptional hair care.
Known for her signature silk presses and healthy hair expertise, Kimberly has built a reputation for delivering beautiful, long-lasting results while always prioritizing the health and integrity of her clients' hair. Her commitment to excellence, continuing education, and personalized service has made her one of Omaha's trusted healthy hair specialists.
Before pursuing her dream of owning a salon, Kimberly dedicated years to caring for others as a registered nurse. That same compassion, attention to detail, and commitment to excellence now define every guest experience at Kimberly Monae Salon & Spa. She believes that beautiful hair begins with healthy hair and that every client deserves personalized care in a welcoming, luxury environment.
Today, Kimberly is the proud founder of Kimberly Monae Salon & Spa, a modern luxury salon where healthy hair, exceptional service, and confidence come together. Every stylist at Kimberly Monae Salon & Spa is certified in the Kimberly Monae Signature Silk Press Method™, ensuring every guest receives the same high standard of healthy hair care, professionalism, and consistency that defines the Kimberly Monae experience.
As Kimberly Monae Salon & Spa continues to grow, Kimberly's vision extends beyond hair. The salon will expand to offer wellness and aesthetic services, creating a complete beauty destination where guests can relax, recharge, and invest in their confidence—all under one roof.
Whether you're visiting for your first appointment or you're a returning guest, Kimberly and her team are committed to providing an elevated salon experience where luxury meets healthy hair care.
Our Mission
To provide every guest with exceptional service, personalized care, and healthy hair solutions in a luxurious, welcoming environment where confidence begins the moment you walk through our doors.
Our Promise
At Kimberly Monae Salon & Spa, healthy hair always comes first. We are committed to delivering consistent, high-quality results, professional expertise, and a peaceful luxury experience that leaves every guest looking and feeling their very best.
