Please allow 3- 5 business days for processing on all online orders. This does not include holidays or weekends. Once your order has been processed you will receive your tracking number via the email you provided when ordering. On delivery your signature will be required for all Kimberly Monae Luxury Hair Extensions, LLC packages to ensure it arrives to you. 

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Kimberly Monae Luxury Hair Extensions, LLC is not liable for any wrong address that was entered by you during the ordering process, or stolen packages. 

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Please schedule your hair appointment AFTER you receive your hair extensions. Kimberly Monae Luxury Hair, LLC is not liable for any missed appointments or deposit fees for missed appointments